Exam Keeda - Your Learning Companion

Exam Keeda Privacy Policy

Effective date: Feb 16, 2024;

Welcome to Exam Keeda, Inc.! Our mission is to assist individuals worldwide in practicing and mastering their learning endeavors. By sharing information with us, you enable us to support you in achieving your academic goals by providing tailored content and enhancing the efficiency of your study sessions. This Privacy Notice aims to elucidate how we collect and utilize the personal information you furnish when utilizing our Service, which encompasses our website and mobile applications. This notice encompasses the following key points:

  • The types of information we collect and the sources of collection
  • How we utilize the information you provide
  • Instances where we may need to share information
  • Your choices regarding the use of your data and how to exercise them
  • Contact information for any questions you may have

Information We Collect and Sources

At Exam Keeda, Inc., we strive to deliver the best possible service and support tailored to your needs. To achieve this, we require specific information about you. The nature of the information we collect may vary based on your interactions and usage of our Service. Additionally, you have the option to voluntarily share additional information with us. Below, we outline the types of information we collect and the sources from which we gather it.

Information you Provide to Us to Use the Service

Account information. When you sign up for an Exam Keeda account or log in, communicate with us, participate in surveys, upload content, or utilize our Services in any way, we collect information to enhance your experience. This includes requesting your email address and date of birth during the signup process. Providing this information is crucial for delivering our Services to you and ensuring compliance with relevant regulations. Failure to provide this information may result in the inability to access our Services.

Transactional information. Users engaging in financial transactions, such as purchasing an upgraded membership subscription, are required to provide additional details to facilitate the transaction. This may include a credit card number, billing address, and full name.

Visitors always have the option to refrain from providing specific information. However, it's important to note that opting out may limit their access to certain Exam Keeda services that necessitate the information in question.

Information You Provide to Enhance Your Experience

Elevate your user experience by choosing to share additional information with us. Your provision of this extra information is entirely optional and will be handled with your consent and/or to fulfill specific service requests. This encompasses a range of contributions, including survey responses, participation in contests, promotions or marketing initiatives, suggestions for enhancements, referrals, or any other interactions within the Service.

Information We Get Automatically When You Use the Service

As you engage with the Service, we automatically gather information about your activities, such as creating a study set, joining a class, or interacting with your content and that of other users. The collected information includes:

Device information. Similar to most website operators, Exam Keeda captures details about how users access our site and the devices they use. This encompasses device-specific information, including hardware model, operating system version, device identifiers like IDFA and UDID, and mobile network details. Exam Keeda may associate your device identifiers or other device information with your Exam Keeda Account to ensure consistent service delivery across your devices.

Geolocation information. We may utilize your IP address to approximate your general location for an enhanced user experience. It's important to note that we do not request access to or collect location sensor information, such as GPS or Bluetooth beacons, from your mobile device during the download or use of our mobile apps or services.

Log information. Exam Keeda automatically collects and stores specific information about your interactions with the service. This includes details about your usage, such as search queries, clicks, site navigation, and study activities. Additionally, log information may encompass:

  • Browser type
  • Language preference and time zone
  • Referring site, date, and time of each visitor request
  • Connection information, such as ISP or mobile operator
  • Internet Protocol (IP) address
  • Log-in and log-out times

Information We Collect From Other Sources

Exam Keeda does not exercise control, supervision, or responsibility over how third parties, who provide your information, handle your personal data. Any inquiries about the disclosure of your personal information to us should be directed to those third parties.

The information we collect about you from third parties includes:

  • Facebook Connect and Google Login.
  • Sign in to our site using authentication services such as Facebook Connect and Google Login. These services verify your identity and offer the option to share specific personal information with us, such as your name, date of birth, and email address, streamlining our sign-up process. Additionally, you may choose to provide extra information during the sign-up or linking process, such as a friends list, to enable specific features on Exam Keeda.

  • Other users.
  • Information about you may be received from other users of Exam Keeda. For instance, if another user utilizes our referral service to inform a friend about our website, we may request that user's friend's name and email address to send invitations on their behalf. If you wish to have your information removed from our database, please contact us at support@ExamKeeda.com.

  • Other partners and companies.
  • Exam Keeda may also obtain information about you from other sources, including our partners, service providers, or other third parties.

Information From Children

While Exam Keeda is designed for users aged 13 and above, in the event a child seeks access to our website, we accommodate them by providing a limited feature set and a restricted website experience that omits certain features. This restricted experience, known as a "Child Account," is offered to users below the age of 13 and, where applicable under local law, to some users below the age of 16.

To create a Child Account, Exam Keeda requires the user to provide a date of birth, username, and email address. In the case of a child under the age of consent, we collect a parent's email address when they attempt to register. This is done to notify the parent of their child's use of Exam Keeda and, where necessary, to seek parental consent for the use of that data. We do not sell information from Child Accounts. Information from Child Accounts may be shared or distributed as outlined in this section and this Privacy Notice. This includes sharing with parents for notification purposes and obtaining parental consent, with third parties to support internal operations, and to provide the restricted experience on the Service to the Child Account.

Exam Keeda does not condition a child's participation or access to any activity on providing personally-identifying information beyond what is reasonably necessary for that activity. Aggregated or de-identified information about children may be used for research, analysis, marketing, and other commercial purposes.

Third Party Service Providers. We utilize a restricted version of Google Analytics to limit data sharing and tracking on areas of our site and mobile apps that are accessed by children.

Parental Rights. Parents and legal guardians of children under 13 can consent to the collection and use of their child's personal information without consenting to its disclosure to third parties. Parents or guardians can review the information contributed by their children under 13 by accessing their child's account through password reset. Parents can also request Exam Keeda to delete that information and refuse further collection from their children by contacting Exam Keeda at support@ExamKeeda.com. Additional questions or steps may be taken to verify the identity of a parent or guardian before responding to a request to review or delete a child's information or a request to refuse further collection from a child.

How We Use Your Information

We collect information about you when you use the Service for various reasons, supporting Exam Keeda and enabling our team to create engaging experiences for our users.

Providing, Analyzing, Improving, and Developing the Service

We process the data we collect to operate, improve, and develop the Exam Keeda Service. This includes providing, maintaining, securing, and enhancing our services, as well as developing new ones. By understanding how you use and interact with our services, we can deliver personalized content and make suggestions. We conduct surveys, research, test features in development, and analyze information to evaluate and enhance products and services.

Examples of how we use this information:

  • Providing, maintaining, and improving the Service.
  • Account information allows us to assist you with login, content hosting, and use of various study tools. It helps us learn how users utilize Exam Keeda, informing the creation of new activities and services, such as Exam Keeda Live.

  • Improving, personalizing, and facilitating your use of the Service.
  • When you sign up and use an Exam Keeda account, we may associate certain information with your new account, like prior accounts and usage. Information from cookies and technologies helps personalize your experience, such as saving language preferences.

  • Measuring, tracking, and analyzing trends and usage.
  • We gather information to analyze the usage and performance of the Service, using analytics to enhance products and provide a consistent and secure experience. Mobile analytics software aids in understanding the functionality of our mobile software.

  • Fulfilling any other purpose disclosed to you.

Communicating with You About the Service

Your account information and provided details are used to communicate relevant information about the Service and assist you as needed. Communications may include:

  • Sending information we think you may find useful or requested.
  • We may send information about parts of Exam Keeda relevant to you, using product blogs as the primary communication channel. You can manage your preferences regarding these communications using the mechanisms provided.

  • Conducting surveys and collecting feedback.
  • Surveys help evaluate the effectiveness of updates and gather user feedback for improvement.

  • Delivering assistance or answering support requests.
  • We provide information and support, including technical notices, security alerts, and other messages, to assist with any problems you may encounter.

Protecting the Service and Maintaining a Trusted Environment

We utilize all categories of information we collect to ensure Exam Keeda remains a safe and secure platform for all users. This involves the proper enforcement of Exam Keeda policies, compliance with the law, and adherence to applicable regulations. Our efforts in this regard include:

  • Preventing fraud, crime, and abuse, and ensuring the security and integrity of the Service.
  • This encompasses investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches, or incidents, as well as addressing potentially prohibited or illegal activities to safeguard your account.

  • Protecting our and third parties' rights and property, and enforcing our Terms of Service or other applicable agreements or policies, including our Community Guidelines and Honor Code.
  • Verifying your identity.
  • In certain cases, we may need to verify your identity to maintain the security and integrity of the Service and your account.

  • Complying with any applicable laws or regulations.
  • This involves appropriately responding to lawful requests for information from the government or third parties through legal processes.

  • Contacting you to resolve disputes, collect fees, and provide assistance with the Service.

Advertising, Analytics, and Marketing

To support the Exam Keeda business and provide users with pertinent information about the Service and opportunities presented by partners, we may use your personal information for marketing purposes. This includes communicating with you and others about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners. Additionally, relevant advertising may be displayed to you while using the Service. To learn more about how we display relevant advertising and to exercise choices, please refer to the Choices section below and our Ad and Cookie Policy.

Cookies and Other Similar Technologies

Technologies such as cookies, beacons, tags, and scripts are employed by Exam Keeda, our partners' affiliates, or analytics or service providers. These technologies collect and store data about our users to provide the Service in accordance with our agreement with you under the Terms of Service. They are essential technologies enabling Exam Keeda to pursue our legitimate interests in operating and improving the Service.

For further information about these tools and how you can control them, please refer to our Ad and Cookie Policy.

Information We Combine

In addition to the information collected directly from you, we also gather certain information from other sources and combine it with the data we collect. This integration is performed to ensure a seamless and optimal experience on Exam Keeda, encompassing information collected across various devices, including computers and mobile devices.

Other Uses

In addition to the purposes mentioned above, we may process data for any other purpose disclosed to you in connection with the Service from time to time. If we intend to process your personal data for a purpose other than the ones outlined above and if it is not compatible with the original processing purpose, we will provide you with relevant information prior to such processing and obtain your consent where necessary.

How Your Information Is Shared

Information You Choose to Share on Exam Keeda

Certain information about you or activities you perform on Exam Keeda may be displayed publicly. For example, information included on your user profile, classes you have joined, high scores you have achieved, or sets you have studied may be visible to others. Whenever possible, we provide you with choices about the privacy of your information on Exam Keeda.

How Exam Keeda Shares Information

Exam Keeda shares your information in the following circumstances:

  • With your consent: We will share personal information with companies, organizations, or individuals outside of Exam Keeda when we have your consent to do so.
  • For external processing: Exam Keeda provides personal and non-personal information to our partners, trusted organizations, vendors, and other affiliated organizations to process it on our behalf. Some of these contractors and affiliated organizations may be located outside of your home country. Our providers process data in accordance with our instructions, Privacy Notice, and any other appropriate confidentiality, security, or other requirements we deem necessary to comply with Exam Keeda's obligations. By using Exam Keeda, you agree to allow these companies to process your data on our behalf, regardless of where they are located. We regularly update a list of our partners, service providers, and subprocessors, which you can view
  • To respond to legal and other requests and to prevent harm: Exam Keeda will share all categories of personal information with companies, organizations, or individuals outside of Exam Keeda if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
    • Respond to or meet any applicable law, regulation, legal process, or other enforceable governmental request.
    • Enforce our Terms of Service, including investigation of potential violations.
    • Detect, prevent, or otherwise address fraud, security, or technical issues.
    • Protect against and prevent harm to the rights, property, or safety of Exam Keeda, our users, or the public as required or permitted by law.
  • With any successor to all or part of our business: If Exam Keeda is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • For research purposes: From time to time, Exam Keeda may release non-personal information in the aggregate or as part of anonymized datasets, for example, by publishing a report on trends in the usage of its website.

Your Choices About How We Use Your Information

Promotional Communications

You may receive promotional email messages from Exam Keeda when you first interact with the Service or by making a request to us. You can opt out of receiving promotional email messages from Exam Keeda at the time we collect your information by following the instructions on screen, in those email messages, or by changing your notification settings in your Exam Keeda account. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we will still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.

Who Can View Information You Post

Comments you post on our blog or in testimonials may be viewable by other users of Exam Keeda and the general public, and you should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from these areas, contact us at Exam Keeda.com/feedback. We provide you the ability to control who can view and modify the content you have created on Exam Keeda and to remove information about previous study sessions. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

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